Customer Testimonals
Hear it from our happy customers directly!…
Below is a collection of customer feedback, providing insight into how Lolly listens to, delivers for and supports their businesses, improving staff and customer experience and ultimately boosting the bottom line.
“If there were any issues the Lolly support team was able to help the site managers to resolve these very...
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Sam Hicks
BMW
“If there were any issues the Lolly support team was able to help the site managers to resolve these very quickly and efficiently.
Using elements of our pre-existing hardware, the Lolly software functioned out-of-the-box, with any minor issues quickly resolved. Lolly has allowed us to take a hands-off approach. Excellent service, fast responses and products delivered as expected. The communications are exceptional.”
Sam Hicks
BMW
“I’m delighted with the professional attitude and the conscientious approach adopted by Lolly when working with SOHO Coffee Co....
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Soho Coffee Company
“I’m delighted with the professional attitude and the conscientious approach adopted by Lolly when working with SOHO Coffee Co. Their customer support engineer, Mike Morris, was particularly helpful in ironing out any teething problems to give us exactly the sort of system and reporting detail that the business demanded.”
Soho Coffee Company
The LollyServe system is one of the best ones we have come across. It is really easy to navigate...
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Mr Guliani
Piccolo Kitchen
The LollyServe system is one of the best ones we have come across. It is really easy to navigate and use and we are receiving excellent feedback from customers who are able to come in and effectively serve themselves quickly and easily.
It is also helping our staff to focus more on the customers, instead of gearing all their work around simply taking orders during busy periods…Having the LollyServe in situ is definitely helping us to generate more orders and we have increased revenues by comparison with the same period last year.
Mr Guliani
Piccolo Kitchen
“We met with an array of EPOS solution providers, large and small. Lolly’s system was superior on every...
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Jen Pardoe
Flipside
“We met with an array of EPOS solution providers, large and small. Lolly’s system was superior on every count both front and back of house. For a futuristic fast-casual dining and grab & go such as Flipside, Lolly incorporated lightning-fast transactions with fully integrated self-serve.”
Jen Pardoe
Flipside
We briefed Lolly in, and – amazingly – the team built the free meals system in record time,...
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Jayne Edwards
Catermasters
We briefed Lolly in, and – amazingly – the team built the free meals system in record time, and it met the brief exactly.
They have been extremely supportive and proactive, and the attention to detail shown has been second-to-none. As specialist suppliers to the sector, they have understood at every stage what we needed. And, we have been so impressed by how well the system has been developed – at all times student privacy has remained paramount.
Jayne Edwards
Catermasters
Lolly provides excellent support levels and is always rapid to respond both in and out of office hours – for...
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Damien Toms
Amazing Chocolate Workshop
Lolly provides excellent support levels and is always rapid to respond both in and out of office hours – for staff at all levels – both during the build deployment and now with lifecycle management.
The system is really easy to use, which is key in what can be a very pressurised trading environment with fast transactions.
Damien Toms
Amazing Chocolate Workshop
“The Lolly solution provided us with exactly what we needed. The integration point of sale system reduced errors and...
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John Ellis
Ampersand Hotel
“The Lolly solution provided us with exactly what we needed. The integration point of sale system reduced errors and saved staff time, while the LollySmart till proved to be a robust and easy to use piece of kit. It had to deal with 8,000 people taking over £70,000 across 24-till locations in just four hours. So we were very impressed."
John Ellis
Ampersand Hotel
What we have found extremely useful is having the ability to adapt the tills to suit the upcoming event in ...
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Blake Henderson
Create
What we have found extremely useful is having the ability to adapt the tills to suit the upcoming event in question; we can programme them. The tills from Lolly really support speed of service, because they are intuitive and easy-to-use. The operators can easily jump on and off them, turning orders around as quickly as possible. No more clunky keys, making it difficult to input the relevant data.
We have also been hugely impressed by the support levels at Lolly. The service they provide is personalised and bespoke to Create. We are made to feel like important clients, and our queries are answered very quickly every time.
Blake Henderson
Create
Customers really like it, we’ve had very positive feedback on their use of LollyServe and have seen around a...
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Dee Thaya
Flipside
Customers really like it, we’ve had very positive feedback on their use of LollyServe and have seen around a 20 per cent uptake in customers since installation.
We met with an array of EPOS solution providers, large and small. Lolly’s system was superior on every count both front and back of house. The implementation from the Lolly team was equally as impressive – making our lives easier so we can get on and focus on quality food. They have a driving passion for new EPoS technologies and better customer service – bringing the future to the present.
Dee Thaya
Flipside
With the new LollyPro till all the information is loaded into the Cloud via the till, much like a...
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Vikki Weston
The Greenman
With the new LollyPro till all the information is loaded into the Cloud via the till, much like a mobile phone, and each person serving has their own log in. It’s easy to simply log on and off when you need it – speeding up the service.
As a manager, I can log in to see how well we have done each day. It helps me to manage staffing levels for busy times, and also to order in the right levels of stock when I can see we are beginning to run low. The service levels from Lolly have been exceptional. When we set up there was someone on hand to talk us through the system and how to best use it.
Vikki Weston
The Greenman
“Lolly’s approach to tech, as well as the hardware and software they offer, was not only superior to...
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Raj Jeyaratnam
CH&Co
“Lolly’s approach to tech, as well as the hardware and software they offer, was not only superior to other options we had reviewed, but also more cost effective. We were initially going down another path, but decided to make a change, which left us with a more restricted period of time. Lolly were able to provide guarantees that they could both develop, acquire and deploy the system we required within the short timeframe."
Raj Jeyaratnam
CH&Co
"The LollySmart till has been invaluable, everything is built around a touch screen, so for the operators or...
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Stephen Carrick-Davis
Hill Station Cafe
"The LollySmart till has been invaluable, everything is built around a touch screen, so for the operators or people working in the café it is similar to using a mobile phone. At the same time, we are able to view the sales made in real time; this information is stored in the cloud back office, LollyHQ, which means we can access it anywhere at any given time. It is really helping us to identify trends."
Stephen Carrick-Davis
Hill Station Cafe
