Book a Demo

Please fill in the form, and we'll get back to you promptly with the information you need.

Choose Sectors:
Choose Products:
Thank you! Your submission has been received!
Something went wrong while submitting the form, please try again.

VAT: Reduced rate for Hospitality | How to get your EPOS solution updated

VAT: Reduced rate for Hospitality | How to get your EPOS solution updated

VAT: reduced rate for hospitality | how to get your EPOS solution updated

On 8 July 2020, the government announced that it would introduce some welcome news, with temporary measures to stimulate consumer demand and get businesses impacted by the pandemic back up and running again

VAT Rate Cut

VAT will be reduced for hospitality and tourism businesses from 20% to 5% until 12 January 2021. This will start from Wednesday 15 July 2020. The cut applies to food and non-alcoholic drinks as well as accommodation and admission to attractions.

To get your Lolly solution ready for the VAT reduction, we’ve created a simple guide to walk you through the changes. To access your copy, contact our dedicated support team by emailing support@itslolly.com .

Discount For Diners

A new ‘Eat Out to Help Out’ scheme will offer 50% discounts of up to £10 a head for all diners in participating restaurants, cafes and pubs on Mondays, Tuesdays and Wednesdays throughout August. There is no limit on the number of times the discount can be used but it will only apply to non-alcoholic drinks. It can also only be used on dine-in meals and not takeaways.

The Chancellor has said a website will be launched next Monday, through which businesses can register to take part in the scheme. He promised that businesses will be fully reimbursed for the discounts and will receive the funds within five working days.

If you want to update your Lolly solution to apply this discount please contact our dedicated support team by emailing support@itslolly.com and we will advise the best way to put this in place.

Frequently Asked Questions

No items found.

Related Posts

See all posts
January 16, 2026

Serving Up Resilience - Reflections from the TUCO Winter Conference

On Tuesday 13th, Lolly's Head of Sales & Accounts, Paul Markey, attended the TUCO Winter Conference at University College Birmingham on behalf of Lolly. With the theme “Serving Up Resilience”, the event provided a timely opportunity for universities and suppliers to come together and explore how the sector is responding to current challenges. 

Read more
January 15, 2026

Maximising Sales and Reporting with a Cloud-based EPoS Ecosystem

In hospitality, real time data turns gut feel into confident action. Live insights into sales, stock and guest behaviour help venues staff smarter, cut waste, respond faster to trends, and improve efficiency and profitability.

Read more