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Reduce queues, increase footfall and personalise the customer experience.

Self-Serve Kiosks

Reduce queues, increase footfall and personalise the customer experience.

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Book a demo
Download Brochure

Cut waiting times

Our self-serve solutions help reduce waiting times by allowing multiple customers to place orders and make payments concurrently, without the need to open additional tills — reducing queues.

Enable order customisation

Offering customers the flexibility to customise their orders in their own time — with all options clearly displayed — enhances the overall experience while reducing incorrect or incomplete orders.

Increase upsell opportunities

By displaying promotional offers and suggestive upselling prompts, self-serve kiosks can encourage customers to add extras or upgrade their orders, maximising your overall revenue.

Reduce staffing overheads

Implementing self-serve kiosks or tablets can reduce the need for extra staff to take orders or wait tables and allow you to extend service hours at no extra cost, delivering substantial savings.

Key Software Features

Display detailed nutritional, Allergen, Nutritional and CO2 information for all products
Collect customer behaviour data to improve your menu offering
Age Verification for age restricted products
Order history available with customer account
Continuous software updates for enhanced functionality
Full technical support ensures uninterrupted operation
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Key Product Features

Desktop, mounted and free standing options available
Showcases product preferences
User friendly screens reduce order errors
Payment versatility: cards, Apple/Google Pay, and Bitcoin accepted
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App Features

The Lolly app comes with many incredible features to give your customers a great experience

Scan & Go
The app can operate as a mini EPoS. Customers can scan items and go.
Order Ahead
Customers can select and order items in advance and collect when ready
Delivery (Table or Office Desk)
Have your order delivered to your table or office desk
Payments & E-Receipts
A payment made with the app generates a PDF e-receipt
Loyalty Points
Collect loyalty points on products and redeem against future orders
Push Notifications
Send marketing notifications and updates to all your customers
Store Information
See the location of multiple branches, opening times and menus
Health Content
Show detailed nutritional information for all products
Allergens Filtering
In line with Natasha’s Law all allergen information is available on the app
Carbon Footprint
Be environmentally aware with the C02e value of all products
Vouchers
Issue vouchers to staff for freebies, birthdays and work anniversaries
Order History
View your entire order history from purchases to top-ups, including e-receipts

Cutting-edge self-service technology

Lolly Counterserve

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Lolly Proserve

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Lolly Smartserve

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Lolly Snapserve

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Lolly Swiftserve

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Lolly Miniserve

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Cutting-edge self-service technology

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Lolly Self-Serve users love what it can do

Lolly’s innovative solutions have helped contract caterers and independent businesses across all sectors to be more efficient, more agile and more profitable.

Lolly has been instrumental in designing catering solutions that optimise customer flow and enhance the overall experience. From their initial understanding of our diverse needs to ongoing refinements, Lolly has supported us at every stage of our journey.

University of Bristol 2

It’s been a pleasure working with Lolly. From the early stages of our partnership, their team has shown flexibility and enthusiasm in adapting to our unique IT requirements, consistently providing thoughtful solutions that meet our needs. Their innovative approach has set them apart from their competitors, and we truly value the responsiveness and support from their team.

University of Bristol

Customers love Lolly Serve; positive feedback and a 20% increase in uptake since installation. Among various EPoS providers, Lolly stands out with its superior system, impressive implementation, and passion for innovative EPoS technologies, enhancing customer service.

Flipside 2

Lolly Serve is a game-changer. Its user-friendly system allows customers to serve themselves seamlessly, garnering positive feedback. Staff can now prioritise customer interactions, boosting efficiency. Since implementing Lolly Serve, our order volume and revenues have notably surged compared to last year.

Piccolo Kitchen

Lolly outshone all EPoS providers we considered for Flipside's fast-casual dining. Their system excelled in front and back-of-house operations, offering lightning-fast transactions and seamless self-serve integration - a perfect fit for our futuristic approach.

Flipside

The Digital Journey

Our advanced integrated eco system seamlessly connects each one of our products. Lolly HQ is your single interface for monitoring, reporting, analysis and insights.

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Innovative solutions that work together.

Each of our products connects to Lolly HQ - our cloud-based management information system - for seamless integration, monitoring and reporting across your whole business, all in one place.

EPoS

Transform everyday business with our EPoS range, resulting in quicker, more efficient transactions for maximum throughput in busy locations.

Self-Serve Kiosks

Reduce queues, increase footfall and personalise the customer experience.

Mobile App

Transform customer experience with easy ordering, one-touch payment, and built-in loyalty and subscription programmes.

Mobile PoS

Transform everyday business with our versatile Mobile EPoS, resulting in quicker, more efficient transactions across large events to cafes and bars.

Robot Waiters

Streamline service and make customer interactions memorable with automated table service and cleanup.

Payments

Accept card, mobile or website payments for a faster and more convenient service – directly through Lolly.

Kitchen Management System

Cut wait times, eliminate lost orders and manage allergy and dietary needs.

Digital Signage

Display up-to-the-minute menus, promotional videos and time-limited offers. Enhance customer experience and upsell across your range.

Pre-Order Pods

Provide a 24 hour service with smart hot or cold temperature-controlled pods, for easy pickup of pre-ordered meals

Move forward
with Lolly

Looking to update your current technology?  Boost your sales? Increase your margins? Or maybe you just need to get rid of a specific operational headache.

Contact one of our expert team to see how Lolly can help you provide an unmatched experience that delights staff and customers.

The latest insights from the Lolly team

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March 21, 2025

Lolly Announces Platinum Partnership With CUBO

Lolly, the hospitality software house, is pleased to announce that they have upgraded their corporate partnership with CUBO, the leading membership association for campus and commercial services in higher and further education.

Read more
February 27, 2025

Lolly Attends EuroCIS Trade Fair 2025

On Wednesday 19th & Thursday 20th February 2025, Lolly attended this year’s exhibition in Düsseldorf, Germany. The four company representatives included Peter Moore (Founder & CEO), Gero Turone (Director of Customer Experience), Harriet Gribble (Product Manager), and Ben Norman (Director of People & Culture), all of whom gained valuable insights into cutting-edge technologies and their practical applications within retail.

Read more
May 5, 2024

Showcasing Lolly at Gather & Gather Live

Dave Gardener, key account manager at Lolly, looks back at his time attending Gather & Gather Live 2024

Read more

Frequently Asked Questions

Can Self-Serve solutions be customised to match my brand?

Yes, our Self-Serve interfaces can be customised with your branding and photography, ensuring a consistent customer experience.

Do you offer technical support for Self-Serve solutions?

Yes. Our technical support team is available to assist you with any questions or technical issues related to Self-Serve solutions.

Is installation assistance available for Self-Serve solutions?

Yes, we provide installation services for Self-Serve solutions to ensure a hassle-free setup tailored to your business requirements.

Book a Demo

Please fill in the form, and we'll get back to you promptly with the information you need.

Thank you! Your submission has been received!
Something went wrong while submitting the form, please try again.