Streamline service and make customer interactions memorable with automated table service and cleanup.

Robot Waiters

Streamline service and make customer interactions memorable with automated table service and cleanup.

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Delight your customers

Our robot waiters create a unique and memorable customer experience, fostering word-of-mouth marketing as diners respond to the efficiency and novelty of automated service.

Redeploy staff

By automating food delivery and waste collection with robot waiters, you can free up your existing staff to focus on more meaningful customer interactions, improving overall service quality.

Reduce overheads

Assigning table service or waste collection tasks to robot waiters can lead to cost savings in the long run by decreasing the need for additional hires and extending service hours at no extra cost.

Speed up service

Robot waiters are designed for quick and efficient food delivery, reducing wait times for customers, carrying more orders than a human waiter can handle, and ensuring hot, fresh meals are served promptly.

Key Software Features

Efficient delivery functionality
Omnidirectional obstacle sensing
High positioning accuracy
Automatic speed adjustment
Android control provides increased interaction diversity and scene adaptability via touch sensors
Simultaneous localisation and mapping positioning and navigation technology
1.2m freestanding
Smart region speed limit
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Key Product Benefits

Order for delivery to table
Streamline service with quick & efficient food delivery and cleanup
Free up existing staff to focus on meaningful customer interactions
Create a memorable customer experience
Extend service hours without additional staff costs
Adaptable to a range of environments with high positioning accuracy
Continuous software updates for enhanced functionality
Full technical support ensures uninterrupted operation
Integrates to management dashboard and reporting
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App Features

The Lolly app comes with many incredible features to give your customers a great experience

Scan & Go
The app can operate as a mini EPoS. Customers can scan items and go.
Order Ahead
Customers can select and order items in advance and collect when ready
Delivery (Table or Office Desk)
Have your order delivered to your table or office desk
Payments & E-Receipts
A payment made with the app generates a PDF e-receipt
Loyalty Points
Collect loyalty points on products and redeem against future orders
Push Notifications
Send marketing notifications and updates to all your customers
Store Information
See the location of multiple branches, opening times and menus
Health Content
Show detailed nutritional information for all products
Allergens Filtering
In line with Natasha’s Law all allergen information is available on the app
Carbon Footprint
Be environmentally aware with the C02e value of all products
Issue vouchers to staff for freebies, birthdays and work anniversaries
Order History
View your entire order history from purchases to top-ups, including e-receipts

Cutting-edge robotics technology

Lolly Robot users love what they can do

Lolly’s innovative solutions have helped contract caterers and independent businesses across all sectors to be more efficient, more agile and more profitable.

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The Digital Journey

Our advanced integrated eco system seamlessly connects each one of our products. Lolly HQ is your single interface for monitoring, reporting, analysis and insights.

Move forward
with Lolly

Looking to update your current technology?  Boost your sales? Increase your margins? Or maybe you just need to get rid of a specific operational headache.

Contact one of our expert team to see how Lolly can help you provide an unmatched experience that delights staff and customers.

The latest insights from the Lolly team

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May 5, 2024

Showcasing Lolly at Gather & Gather Live

Dave Gardener, key account manager at Lolly, looks back at his time attending Gather & Gather Live 2024

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May 23, 2024

Lolly Continues Its Rapid Expansion

Lolly,the hospitality technology specialist, is excited to announce that due to the company’s remarkable growth over the last year, the team has further expanded.

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December 18, 2023

AI will continue to dominate the headlines in 2024

"Explore the tech landscape of 2023 with Peter Moore, CEO of Lolly. From the omnipresence of ChatGPT to AI's dominance across sectors, Moore predicts a future of personalized experiences in hospitality. Dive into the rise of robotics, paving the way for the 'restaurant of the future.' Discover the evolving Metaverse with AR and VR in hospitality, and the crucial role of AI in combating cybersecurity threats. As sustainability remains a key focus, Moore anticipates technology's role in driving functionality amidst economic challenges. Join the conversation on the future of tech in 2024. #AI #TechTrends #HospitalityTech"

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Frequently Asked Questions

Can Robot Waiters be upgraded over time?

Yes, we provide over-the-air updates to the software which powers Lolly Robot Waiters allowing us to improve performance and add functionality.

Do you offer technical support for Robot Waiters?

Yes, we provide comprehensive technical support for Robot Waiters to address any operational issues that may arise.

Is setup assistance provided for Robot Waiters?

Yes, we offer professional installation and setup services for Robot Waiters to ensure seamless integration into your establishment.

Can Robot Waiters work in any dining environment?

Robot Waiters are designed to operate effectively in any dining environment with a level floor and sufficient aisle space for the robot to move around.

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