A fresh approach to
customer support
More than just a helpline — a partnership to drive growth and success.
Focused on
your objectives.
Our customer support team doesn’t just sit around waiting for the phone to ring. Thanks to Lolly HQ, we’re able to apply most product fixes proactively over the Internet, with minimal disruption to your service.
That frees us up to spend more time helping you get the most out of Lolly, and planning for future growth.
Get in touch
Frequently Asked Questions
We welcome visitors by appointment only, during normal office hours. Alternatively, you can arrange a Lolly Labs visit to your premises. Contact us to learn more.
You can either arrange a visit to Lolly Labs or keep an eye on our blog and social media accounts to read about upcoming launches.
Yes, we have our own R&D team, constantly working on new and innovative solutions to make catering and hospitality simpler and easier.
Yes, we're always interested to hear from our users on the new technology or software they'd like to see as part of the Lolly range of solutions. Feel free to drop us a line with any ideas.
The latest insights from the Lolly CX team
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Transforming Catering and Patient Experience in Healthcare with Lolly
Lolly delivers a cloud based catering management solution that helps healthcare providers improve efficiency, safety and patient experience. By integrating with existing hospital systems, offering real time stock visibility, supporting detailed dietary needs and providing secure payment options, Lolly creates a more streamlined and patient centred environment for teams across hospitals and care facilities.
Lolly Achieves ISO42001
Lolly has become the first UK hospitality technology company to achieve the new ISO42001 accreditation. This international standard recognises organisations that manage AI responsibly and transparently. The accreditation reinforces Lolly’s commitment to ethical governance, practical value, and sustainable AI through its LollySense methodology, building on its existing ISO credentials and its broader focus on responsible innovation across hospitality.
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Lolly Reaffirms Commitment To Future Talent Through Apprenticeships
Lolly has reaffirmed our commitment to developing future talent through meaningful apprenticeships. Since 2018, apprentices have been fully embedded across teams, working on real projects that influence how the business grows. The programme prioritises practical experience, trust and genuine integration, with apprentices contributing from day one.
Visit Lolly Labs
Innovation is the core of everything we do at Lolly. Our Labs department is constantly working on enhancing our solutions — developing and integrating new tech to empower our customers to achieve more.
From robot waiters to biometric payments, to AI checkouts, Lolly Labs puts the future of hospitality management in your hands, no matter what your size or sector.
Why not book a visit? We’d love to show you around
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