A fresh approach to
customer support
More than just a helpline — a partnership to drive growth and success.
Focused on
your objectives.
Our customer support team doesn’t just sit around waiting for the phone to ring. Thanks to Lolly HQ, we’re able to apply most product fixes proactively over the Internet, with minimal disruption to your service.
That frees us up to spend more time helping you get the most out of Lolly, and planning for future growth.
Get in touch
Frequently Asked Questions
We welcome visitors by appointment only, during normal office hours. Alternatively, you can arrange a Lolly Labs visit to your premises. Contact us to learn more.
You can either arrange a visit to Lolly Labs or keep an eye on our blog and social media accounts to read about upcoming launches.
Yes, we have our own R&D team, constantly working on new and innovative solutions to make catering and hospitality simpler and easier.
Yes, we're always interested to hear from our users on the new technology or software they'd like to see as part of the Lolly range of solutions. Feel free to drop us a line with any ideas.
The latest insights from the Lolly CX team
See all posts
Royal Agricultural University (RAU) x Lolly – From Intuition to Insightful, Data-Driven Decisions
Lolly’s flexible, collaborative approach, combined with strong functionality and value, won unanimous support from Royal Agricultural University.
Lolly Unveils Personalised Allergen & Smart Filtering Feature To Enhance Safety, Health and Sustainability
Lolly introduces a groundbreaking hospitality feature: Personalised Allergen Profiles & Smart Filtering. This tool empowers diners with allergen safety, calorie limits, and carbon footprint insights, while helping operators stay compliant and streamline service. Integrated across apps, kiosks, PoS, and kitchen screens, it delivers safer choices, sustainability transparency, and a seamless customer experience.
Lolly and Lloyds Launched Pay by Bank System at Open Banking Expo
Lolly, the UK-based hospitality specialist, has collaborated with Lloyds to develop an innovative Pay by Bank system, which was nominated for an award and showcased at the Open Banking Expo in London.
Visit Lolly Labs
Innovation is the core of everything we do at Lolly. Our Labs department is constantly working on enhancing our solutions — developing and integrating new tech to empower our customers to achieve more.
From robot waiters to biometric payments, to AI checkouts, Lolly Labs puts the future of hospitality management in your hands, no matter what your size or sector.
Why not book a visit? We’d love to show you around
.png)
Subscribe to our Newsletter.
Subscribe to our newsletter to get a curated summary of our latest insights delivered to your inbox monthly. No sales pitches, no spam — ever.
