How Lolly HQ works

A single interface for monitoring, reporting, analysis and insights — connecting all your Lolly tech.

Everything in one place.

Lolly HQ makes it simple to manage multiple systems, locations and teams from a single interface. Integrated seamlessly with our market-leading hardware and software solutions, that means a more efficient, more sustainable and more profitable operation — whatever stage of growth you’re at.

Cloud-based interface.

Log in to Lolly HQ via a web browser or our dedicated mobile interface to access your easy-to-use cloud portal — allowing you to monitor operations and manage your business from anywhere in the world.

Real-time reporting.

Get a clear picture of exactly what’s happening in your business day-to-day, with up-to-the-minute data on customer spending, inventory levels, employee KPIs and more — presented via custom graphical dashboards or downloadable reports.

Secure and resilient.

Lolly HQ runs on Microsoft Azure and is Cyber Essentials accredited. Automated hardware monitoring and enterprise-grade security ensure your data is fully protected, and our watertight SLA removes concerns about downtime.

Continually evolving.

Receive regular version updates which roll out new features, functionality and performance improvements to Lolly solutions automatically — with no disruption to your service and no need for manual installation or reconfiguration.

Customers we work with

Lolly HQ users love what it can do

Lolly’s innovative solutions have helped contract caterers and independent businesses across all sectors to be more efficient, more agile and more profitable.

Lolly Pro's Cloud integration streamlines service with individual logins for efficient on/off access. As a manager, I monitor daily performance, optimising staffing and stock levels. Exceptional support during set up ensured a smooth transition.

Greenman

The Lolly Smart till is indispensable with its user-friendly touch screen, resembling a mobile phone for café operators. Real-time sales data, stored in the cloud-based Lolly HQ, allows us to access and identify trends anytime, anywhere.

Hill Station

Lolly delivers exceptional support, responding promptly during and outside office hours. Their user-friendly system is crucial in high-pressure trading, providing swift assistance from build deployment through to lifecycle management, ensuring efficiency for staff at all levels.

Amazing Chocolate

Lolly has been instrumental in designing catering solutions that optimise customer flow and enhance the overall experience. From their initial understanding of our diverse needs to ongoing refinements, Lolly has supported us at every stage of our journey.

University of Bristol 2

The introduction of Lolly's robot waiter technology has been a game-changer for our operations. They not only streamline service but also bring an interactive and fun element to the customer experience.

UCL

It’s been a pleasure working with Lolly. From the early stages of our partnership, their team has shown flexibility and enthusiasm in adapting to our unique IT requirements, consistently providing thoughtful solutions that meet our needs. Their innovative approach has set them apart from their competitors, and we truly value the responsiveness and support from their team.

University of Bristol

We absolutely love working with the Lolly Team, and it's so reassuring to see our growth year after year, thanks to their dedicated support.

Stanhope Weekender 2024

I can genuinely say that this was one of the best business decisions we ever made. At a music festival with over 3,000 attendees, our bar operated with exceptional efficiency and there were never any queues. The system that Lolly developed for us was incredibly streamlined and significantly reduced the workload for our bar staff.

Stanhope Weekender 2023

Lolly's adaptable tills enhance event efficiency, allowing easy programming for upcoming events. Their intuitive design accelerates service speed, enabling swift order processing. Impressed by personalised support, Lolly makes us feel like valued clients, addressing queries promptly.

Create

Lolly Smart's impressive battery life, user-friendly design, and lightweight build make it the ideal till for events. Programmable and easily operable, it enables swift set up for multiple tills. Its intuitive interface ensures quick training, allowing seamless transitions between events.

Open Air Events

Lolly exceeded expectations, swiftly delivering the free meals system with precision and unwavering support. Their proactive approach, attention to detail, and respect for student privacy showcase unparalleled development. As sector specialists, they consistently grasped and fulfilled our needs seamlessly.

Catermasters

Lolly's tech surpassed alternatives in both quality and affordability. Despite initially heading in a different direction, we made a swift change. Lolly's assurance of developing, acquiring, and deploying our system within a tight timeframe was pivotal.

Oxford Brookes

Lolly outshone all EPoS providers we considered for Flipside's fast-casual dining. Their system excelled in front and back-of-house operations, offering lightning-fast transactions and seamless self-serve integration - a perfect fit for our futuristic approach.

Flipside

Lolly Serve is a game-changer. Its user-friendly system allows customers to serve themselves seamlessly, garnering positive feedback. Staff can now prioritise customer interactions, boosting efficiency. Since implementing Lolly Serve, our order volume and revenues have notably surged compared to last year.

Piccolo Kitchen

Customers love Lolly Serve; positive feedback and a 20% increase in uptake since installation. Among various EPoS providers, Lolly stands out with its superior system, impressive implementation, and passion for innovative EPoS technologies, enhancing customer service.

Flipside 2

Lolly's support since the beginning has been invaluable. They quickly embraced our fine dining approach, meeting our needs seamlessly. The user-friendly system enhances efficiency in our bustling hospitality setting, providing swift access to crucial information. It's made our work significantly smoother.

Copper and Ink

Lolly's professional and conscientious approach, especially through their customer support engineer Mike Morris, delighted us at SOHO Coffee Co. Mike efficiently resolved teething problems, delivering the precise system and reporting detail our business needed.

SOHO

Lolly's solution delivered precisely what we needed, with an integrated point-of-sale system that minimised errors and saved time. The robust Lolly Smart till delivered impressive results, efficiently handling over £70,000 from 8,000 customers across 24 locations in just four hours.

Ampersand

Lolly's support swiftly resolved any issues, enabling seamless integration with our existing hardware. Their software worked effortlessly, allowing us a hands-off approach. Exceptional service, rapid responses, and products delivered as promised with outstanding communication.

BMW

Move forward
with Lolly

Looking to update your current technology?  Boost your sales? Increase your margins? Or maybe you just need to get rid of a specific operational headache.

Contact one of our expert team to see how Lolly can help you provide an unmatched experience that delights staff and customers.

Integrated with leading industry technologies

Lolly Labs

Innovation is the core of everything we do at Lolly. Our Labs department is constantly working on enhancing our solutions — developing and integrating new tech to empower our customers to achieve more.

From festival popups to contract catering, Lolly HQ offers the same capabilities, the same integrations, and the same tailored support — continually evolving as you grow.

Keep up to date with Lolly Blogs.

Read about the latest industry insights, new product releases and strategic thinking — published regularly by Lolly’s expert team.

Read more

Frequently Asked Questions

Can we integrate Lolly HQ with our existing systems?

Yes, Lolly integrates with a wide range of software including catering management platforms, inventory management systems, payment systems, booking apps and more. See our Integrations page for more details.

Do I need to install or update any software to use Lolly HQ?

No, there's no software to install - Lolly HQ is accessed via a web browser on your desktop or mobile device, so you always have access to the latest version.

Can we install Lolly HQ on our own private cloud?

In order to maintain consistency of features and updates for all our users, we don't offer separate instances of Lolly HQ.

How many user accounts/logins can I have on Lolly HQ?

It's up to you. We don't limit the number of user accounts you can create in Lolly HQ.

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