Avoid kitchen overload

Real-time visibility into incoming orders and essential allergy information enables staff to prioritise and prepare orders efficiently — preventing overload during busy periods and facilitating prompt service.

Eliminate lost orders

Orders are displayed clearly on high-visibility touch screens, ensuring seamless communication between front-of-house and the kitchen and reducing the risk of lost or incorrectly prepared orders.

Manage special requests

Kitchen staff can easily confirm special requirements, communicate delays or issues, and clear completed orders with a single touch — ensuring that special requests are handled with precision and care.

Track inventory levels

Access up-to-the-minute insights into inventory levels, helping you reduce waste, minimise food spoilage, and optimise stock levels — leading to significant cost savings and improved inventory management practices.

Key Software Features

Easily track orders through each stage of the dining process

Inform kitchen staff in real-time on customer orders, status & special requirements

Allergen information to keep customers safe

Orders from PoS, SelfServe & App go direct to the kitchen screen

Automatically updates Order & Collect screens as orders are complete

Sends order progress notifications to App customers

Robust tracking for waste management to increase efficiency and reduce costs

Inventory management to keep stock costs under control

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Key Product Features

Displays all information via a simple user-friendly interface

Replaces traditional printer & paper ticket systems

Configure unlimited number of touchscreens

Continuous software updates for enhanced functionality

Full technical support ensures uninterrupted operation

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App Features

The Lolly app comes with many incredible features to give your customers a great experience

Scan & Go

The app can operate as a mini EPoS. Customers can scan items and go.

Order Ahead

Customers can select and order items in advance and collect when ready

Delivery (Table or Office Desk)

Have your order delivered to your table or office desk

Payments & E-Receipts

A payment made with the app generates a PDF e-receipt

Loyalty Points

Collect loyalty points on products and redeem against future orders

Push Notifications

Send marketing notifications and updates to all your customers

Store Information

See the location of multiple branches, opening times and menus

Health Content

Show detailed nutritional information for all products

Allergens Filtering

In line with Natasha’s Law all allergen information is available on the app

Carbon Footprint

Be environmentally aware with the C02e value of all products

Vouchers

Issue vouchers to staff for freebies, birthdays and work anniversaries

Order History

View your entire order history from purchases to top-ups, including e-receipts

Cutting-edge kitchen management technology

Kitchen Video Screen

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Barista Screen

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Lolly Kitchen Management users love what it can do

Lolly’s innovative solutions have helped contract caterers and independent businesses across all sectors to be more efficient, more agile and more profitable.

Lolly's support since the beginning has been invaluable. They quickly embraced our fine dining approach, meeting our needs seamlessly. The user-friendly system enhances efficiency in our bustling hospitality setting, providing swift access to crucial information. It's made our work significantly smoother.

Copper and Ink

The Digital Journey

Our advanced integrated eco system seamlessly connects each one of our products. Lolly HQ is your single interface for monitoring, reporting, analysis and insights.

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Innovative solutions that work together.

Each of our products connects to Lolly HQ - our cloud-based management information system - for seamless integration, monitoring and reporting across your whole business, all in one place.

EPoS

Transform everyday business with our EPoS range, resulting in quicker, more efficient transactions for maximum throughput in busy locations.

Self-Serve

Reduce queues, increase footfall and personalise the customer experience.

Mobile App

Transform customer experience with easy ordering, one-touch payment, and built-in loyalty and subscription programmes.

Mobile PoS

Transform everyday business with our versatile Mobile EPoS, resulting in quicker, more efficient transactions across large events to cafes and bars.

Robot Waiters

Streamline service and make customer interactions memorable with automated table service and cleanup.

Payments

Accept card, mobile or website payments for a faster and more convenient service – directly through Lolly.

Kitchen Management

Cut wait times, eliminate lost orders and manage allergy and dietary needs.

Digital Signage

Display up-to-the-minute menus, promotional videos and time-limited offers. Enhance customer experience and upsell across your range.

Pre-Order Pods

Provide a 24 hour service with smart hot or cold temperature-controlled pods, for easy pickup of pre-ordered meals

Move forward
with Lolly

Looking to update your current technology? Boost your sales? Increase your margins? Or maybe you just need to get rid of a specific operational headache.

Contact one of our expert team to see how Lolly can help you provide an unmatched experience that delights staff and customers.

See Lolly in action

The latest insights from the Lolly team

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Showcasing Lolly at Gather & Gather Live

Dave Gardener, key account manager at Lolly, looks back at his time attending Gather & Gather Live 2024

Lolly Continues Its Rapid Expansion

Lolly,the hospitality technology specialist, is excited to announce that due to the company’s remarkable growth over the last year, the team has further expanded.

It’s Lolly Launches Carbon Food Scoring App

Lolly Introduces Carbon Food Scoring in App for Sustainable Dining Choices Lolly, the hospitality technology specialist, launches a carbon food scoring tool in its app, allowing customers to understand the carbon impact of their food and drinks. The tool calculates the CO2e value for each product, presenting it on a visual scale from low to high. Users can make informed choices, actively reducing their carbon footprint. The app provides real-time adjustments to the overall carbon rating based on users' food choices. Operators can send encouraging messages related to the CO2e score. With increasing focus on sustainability, this functionality aligns with the UK government's goals to reduce carbon emissions and enhances customer loyalty in the hospitality sector.

Frequently Asked Questions

Will your Kitchen Management systems integrate with our existing software?

Yes, Lolly solutions integrate with a number of industry-standard platforms. Check out our integrations page for more detail.

Are your Kitchen Management systems suitable for high-demand kitchen environments?

Yes, our systems are physically robust and resilient, and their visual interfaces are designed to be seen clearly in low-light or steamy environments.

Is planning assistance available for Kitchen Management systems?

Yes, we provide installation planning services for Kitchen Management systems to ensure your system meets your precise needs.

Do you offer technical support for Kitchen Management systems?

Yes, our technical support team is available to assist you with any questions or technical issues related to Kitchen Management systems.