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5 ways to win with Lolly tech

Eloise Churchman
5 ways to win with Lolly tech

In hospitality, every small improvement adds up to a smoother service and a happier guest. With Lolly tech, those improvements become powerful advantages. When your service is faster and your teams are supported, you're a winner from the moment your customers walk through the door. From robotics to self serve, from digital signage to smarter ordering and payment, Lolly gives you the tools to operate with confidence and stay ahead of changing expectations. Here are five ways Lolly tech helps you turn everyday challenges into wins.

Do more with Lolly Nova  

Our sector-leading service robot offers restaurants and cafes a modern way to boost service efficiency. With the ability to hold more than a human waiter, it moves precisely through busy dining areas, delivering dishes quickly during peak service and freeing staff to focus on meaningful interactions with guests. When service runs late, Nova steps in to extend operating hours without the need for additional staffing, supporting more sustainable and cost effective operations while giving your venue a contemporary edge.

Become hassle-free with our digital signage  

Gone are the days of wiping your chalk boards every time you change from breakfast to lunch, and lunch to dinner. The jump in digital signage innovation has provided complete creative freedom for vendors looking to utilise their company’s unique branding with swift, smooth time-sensitive changes. Hassle free, Lolly’s digital signage integrates seamlessly with both EPoS and kitchen management systems (KMS), keeping menus, promotions, and order status updated in real time. There is no practical limit to the number of screens you can connect, and we scale with you as your business grows.  

Increase your order throughput with Lolly EPoS  

If you want a fast, reliable and scalable point-of-sale platform that supports multi-site catering, Lolly EPoS is the solution. Built for high-throughput environments, it enables quicker, more efficient transactions that keep queues moving during busy service periods. Mobile EPoS supports pop up counters, outdoor seating areas and seasonal service points, while cloud-based management tools give operators real time visibility of sales, stock and performance across locations.

Tackle high footfall peaks with Lolly self-serve  

Perfect for cafés and fast casual venues with high footfall, Lolly kiosks reduce queues by allowing multiple customers to order at once. Clear menus help reduce ordering errors and support allergen safe choices. Smart upsell prompts increase average spend, while flexible payment options meet the expectations of today’s digitally confident diners. Whether placed at the entrance or embedded within your layout, kiosks help you extend service capacity without increasing staffing during peak times.

Move forward with the Lolly App  

Customers increasingly want convenience at their fingertips, and the Lolly App meets that expectation. Guests can pre-order, collect, request table delivery and pay through a single interface. They can also access nutritional, allergen, and carbon information to support informed food choices. While the guest experience becomes more seamless, operators benefit from loyalty features, push notification marketing and detailed behavioural insights that encourage repeat visits.

As hospitality evolves, choosing technology that grows with you makes all the difference. With Lolly, you are supported by tools designed to elevate every moment of service and create experiences your guests will remember. Wiith Lolly's innovative guest experience award, this is an approach that has already been recognised- when you combine intelligent tech with a partner who understands the pressures of modern hospitality, you are set up to keep winning long into the future.

Frequently Asked Questions

Is the Lolly Mobile App available in multiple languages?

At present the app is available in English, however, if you have a request for a specific language, contact us to enquire.

Are robot waiters safe to use around customers and staff?

Yes, robot waiters are specifically designed with safety features such as sensors and emergency stop functions to ensure safe operation around people in busy restaurant environments.

Are robot waiters suitable for all types of restaurants?

Robot waiters are ideal for casual, fast-food, or high-tech themed restaurants. They can even be suitable for high-end restaurants where exceptional personal service is imperative, as the robot can assist with more mundance tasks to allow the human staff more time to engage with the guests.

Do you offer technical support for Robot Waiters?

Yes, we provide comprehensive technical support for Robot Waiters to address any operational issues that may arise.

Can we accept payments via the Lolly Mobile App?

Yes, the Lolly Mobile App allows users to make card payments as well as featuring Google Pay/Apple Pay integration, and support for Bitcoin payments.

Are self-service kiosks easy to use for customers?

Yes, Lolly kiosks feature intuitive touchscreens with simple navigation, making them user-friendly for all age groups. Clear instructions and customisable interfaces ensure a smooth ordering experience.

How can self-service kiosks benefit my catering business?

Implementing self-service kiosks increases order accuracy, speeds up service, reduces labour costs and are proven to improve customer satisfaction. They also enable contactless payments, promoting safety and convenience.

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