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Already Invested in EPoS Hardware? You Might Not Need to Replace It

Eloise Churchman
Already Invested in EPoS Hardware? You Might Not Need to Replace It

It is a common assumption when changing EPoS providers that new hardware has to come with it. In reality, that is not always the case.

At Lolly, our software is designed to be flexible. If you've recently invested in hardware or simply want to make the most of what you already own, there is a good chance we can work with it. That means you could benefit from our platform without the cost or disruption of replacing perfectly good equipment.

Making your existing setup work harder

Many modern EPoS devices are more adaptable than people realise. If your hardware is in good condition and running Windows 10 or above, we can often install Lolly software and get you up and running quickly. This approach can be ideal if you have recently upgraded or are working within a set budget.

Of course, not every setup will be suitable. Age, performance and reliability all play a part, and we will always be honest about whether your current hardware will deliver the experience you need.

When new hardware makes sense

While reusing existing hardware can be a great option, it is not always the best one. Newer devices often bring faster performance, improved reliability and a better overall user experience for your team. For busy hospitality environments, that can make a noticeable difference day-to-day.

This is why we also offer a range of hardware that is fully optimised. When you choose our hardware, you know it has been tested to work seamlessly with our software, giving you a smooth and dependable setup from the start.

The best of both worlds

Our goal is simple: to give you the right setup for your business. That might mean using what you already have, upgrading parts of your system, or starting fresh with new hardware. We will guide you through the options so you can make an informed decision.

If you are unsure whether your current hardware will work with us, we are always happy to take a look and advise. You might be closer to switching than you think.

Frequently Asked Questions

Is setup assistance provided for hospitality EPoS terminals?

Our Electronic Point of Sale devices are designed to work out of the box with minimal configuration, for most catering or hospitality businesses, but if you have any issues, our technical support team is on hand to assist.

Can EPoS terminals be integrated with my existing systems?

Yes, our EPoS systems seamlessly integrate with a range of payment and kitchen management systems. See our integrations page for more details.

What features should I look for in an EPOS system for catering?

Key features include mobile ordering capabilities, inventory management, table management, integrated payment options, and reporting tools. These features help streamline operations and enhance the customer experience.

What payment methods are supported by Lolly's EPoS terminals?

Depending on the specific terminals you choose, you can accept chip & PIN or contactless card payments, phone or smartwatch payments via Google Pay/Apple Pay, and payment via facial recognition. Contact us to identify the right terminals for your catering or hospitality business.

Do you offer technical support for EPoS terminals?

Yes. Our superb technical support team is available to assist you with any questions or technical issues related to your EPoS devices.

Can digital signage integrate with kitchen management systems or EPoS systems?

Digital signage integrates seamlessly with both EPoS and kitchen management systems (KMS), keeping menus, promotions, and order status updatedin real time. Orders from tills, self service kiosks, or apps flow directly to the KMS and signage, ensuring accurate communication between staff and customers. Signage can also display allergen and dietary information for consistency and compliance. Platforms such as Lolly HQ act as the hub, connecting EPOS, KMS, and digital displays to streamline operations and elevate customer satisfaction.

in addition, live updates like “In Preparation” or “Ready to Collect” are available with the Lolly Click-&-Collect screens, which reduce wait times, prevent lost orders and minimise staff interruptions.

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