WhoshouldIsee Tracks

Book a Demo

Please fill in the form, and we'll get back to you promptly with the information you need.

Choose Sectors:
Choose Products:
Thank you! Your submission has been received!
Something went wrong while submitting the form, please try again.

Press Releases

Pioneering Talent and Innovation: Lolly At The Foodservice Cateys

Eloise Churchman
Pioneering Talent and Innovation: Lolly At The Foodservice Cateys

On Friday 10th October, Lolly had the privilege of attending The Caterer Foodservice Cateys 2025, an event that celebrates exceptional talent and pioneering businesses in hospitality. Lolly staff, Ben Norman and Luke Fletcher, joined the event both to sponsor one of the award categories and act as representatives for Lolly's own nomination.

Led by food educator Amber Francis and NHS England and school chef Phil Shelley, the event at The Royal Lancaster London saw over 500 gathered for the black-tie ceremony, where 21 would emerge as winners.

We were thrilled to have been shortlisted for the Supplier Excellence Award, a category that celebrates suppliers who have made a significant and measurable impact on the food service industry through innovation, sustainability, and service excellence. While we didn’t take home the award, it was an honour to be recognised alongside such strong competition including the winner of the category, Umbrella Training.

As part of our commitment to supporting excellence within the industry, Lolly supported the Education Caterer of the Year award. Huge congratulations go to the winner of the category, Cardiff Council, who judges described as a “clear winner” for its unparalleled innovation and operational excellence. 

Ben Norman, People Director at Lolly, said that “It was a real privilege to attend the Caterer Awards and to present two awards on the night. The evening was a fantastic celebration of the passion, innovation, and talent that continues to drive the catering and hospitality industry forward. At Lolly, we’re proud to work alongside so many of these incredible teams, helping them deliver smarter, more connected experiences through technology. It was inspiring to see their hard work recognised and rewarded.” 

To showcase our own innovation in hospitality tech, you may have seen our Lolly Nova robots during the drinks reception offering a glimpse into what the future of hospitality service could look like.

‍

Frequently Asked Questions

Are robot waiters suitable for all types of restaurants?

Robot waiters are ideal for casual, fast-food, or high-tech themed restaurants. They can even be suitable for high-end restaurants where exceptional personal service is imperative, as the robot can assist with more mundance tasks to allow the human staff more time to engage with the guests.

Are robot waiters safe to use around customers and staff?

Yes, robot waiters are specifically designed with safety features such as sensors and emergency stop functions to ensure safe operation around people in busy restaurant environments.

Can Robot Waiters be upgraded over time?

Yes, we provide over-the-air updates to the software which powers Lolly Robot Waiters allowing us to improve performance and add functionality.

Related Posts

See all posts
Press Releases
October 8, 2026

Lolly partners with Gather + Gather and Vytal to launch integrated reusable packaging programme

Lolly has partnered with Gather + Gather and Vytal to launch Loop + Return, the UK's first fully integrated reusable packaging programme for contract catering. By embedding reuse directly into existing EPoS and app technology, the solution removes common barriers such as separate apps, deposits and manual scanning, making sustainable packaging choices simpler for customers and easier for operators to manage. The integration is now available to the wider contract catering sector, helping accelerate reuse adoption across the industry.

Read more
October 1, 2026

AI Is Already Running Your Operation. The Question Is Whether You're in Control.

AI is already influencing staffing, pricing, ordering and customer engagement across hospitality, often without operators realising it. In this article, Peter Moore explores the risks of "black box" AI, why transparency matters, and the practical questions every hospitality business should ask to ensure AI remains accountable, explainable and under human control.

Read more
Natasha's law food allergens
June 12, 2025

Natasha's Law, Hospitality Business & Kitchen Management

For food businesses across the UK, food labelling has always been an important part of maintaining trust and safety. But following a tragic incident in 2016, the conversation around allergens became much more urgent.

Read more