Hospitality Software House Responds to Industry Demand
In response to customer demand, Lolly, the hospitality technology specialist, has launched a new charity payment functionality. The new system, which runs across all Lolly PoS, self-serve, and app functions enables hospitality providers to support multiple charities, as opposed to being restricted to only one.
The hospitality provider is able to create multiple charities for the customer to choose from, providing the charity’s title, logo, and description. The parameters include round-up, open donation, and percentage, where retailers can select one or all of them.
At the end of the sale, the customer is prompted to donate to the nearest value or to select how much they would like to pay. Within the Lolly app, there is a direct donation feature, where customers are able to donate their selected amount, without performing a sale.
All charity donations and payments are then reported in the Lolly back office, for hospitality providers to gauge how popular the functionality is, and which charities are performing particularly well.
Peter Moore, CEO at Lolly, said: “Our focus is to provide cutting-edge technology for our clients which enhances the customer experience. We want them to provide the most comprehensive offering to their customers. Often when you go to process a payment with the option of a charity donation, you are restricted to the number and type of charities. With this new system, we aim to widen the net – offering greater choice and autonomy for the customer. We think it will be well-received.”
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