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Top 5 EPoS Tips

Top 5 EPoS Tips

Top 5 EPoS Tips for Hospitality Success

Choosing and implementing an EPoS system is about more than just processing payments; it’s about creating a robust foundation for business growth. Here are the top five areas where the right technology makes a difference:

1. Financial Accuracy

Human error at the till can quietly drain profits. An integrated EPoS system ensures that customers are neither undercharged nor overcharged, protecting your bottom line and maintaining customer trust.

2. Speed of Service

In a fast-paced hospitality environment, every second counts. Integrating card payments directly into the Point of Sale reduces friction at the checkout, maximizing sales during peak periods and encouraging repeat visits from customers who value efficiency.

3. Smart Stock Management

Your EPoS should act as your back-office partner, automatically tracking inventory, wastage, and profit-and-loss data down to individual ingredients. Real-time updates allow you to replenish stock without service interruptions and help identify trends in wastage.

4. Staff Accountability

Effective management requires visibility. A high-quality system monitors staff activity, allowing you to recognize high performers and identify unusual patterns—such as a high volume of void transactions—that might require further investigation.

5. Real-Time Reporting

Data is the key to adaptation. With real-time reporting, you can see peak selling times and monitor annual profit margins at a glance. This allows you to adjust staffing and inventory levels dynamically based on actual business performance.

The Lolly Philosophy

Always look for a system that is:

  • Simple and Intuitive: Easy for staff to learn in minutes.
  • Transparent: No hidden costs for upgrades or maintenance.
  • A Partnership: Your provider should support your business’s long-term growth.

Frequently Asked Questions

Do you offer technical support for EPoS terminals?

Yes. Our superb technical support team is available to assist you with any questions or technical issues related to your EPoS devices.

What payment methods are supported by Lolly's EPoS terminals?

Depending on the specific terminals you choose, you can accept chip & PIN or contactless card payments, phone or smartwatch payments via Google Pay/Apple Pay, and payment via facial recognition. Contact us to identify the right terminals for your catering or hospitality business.

What features should I look for in an EPOS system for catering?

Key features include mobile ordering capabilities, inventory management, table management, integrated payment options, and reporting tools. These features help streamline operations and enhance the customer experience.

Can digital signage integrate with kitchen management systems or EPoS systems?

Digital signage integrates seamlessly with both EPoS and kitchen management systems (KMS), keeping menus, promotions, and order status updatedin real time. Orders from tills, self service kiosks, or apps flow directly to the KMS and signage, ensuring accurate communication between staff and customers. Signage can also display allergen and dietary information for consistency and compliance. Platforms such as Lolly HQ act as the hub, connecting EPOS, KMS, and digital displays to streamline operations and elevate customer satisfaction.

in addition, live updates like “In Preparation” or “Ready to Collect” are available with the Lolly Click-&-Collect screens, which reduce wait times, prevent lost orders and minimise staff interruptions.

Can EPoS terminals be integrated with my existing systems?

Yes, our EPoS systems seamlessly integrate with a range of payment and kitchen management systems. See our integrations page for more details.

Is setup assistance provided for hospitality EPoS terminals?

Our Electronic Point of Sale devices are designed to work out of the box with minimal configuration, for most catering or hospitality businesses, but if you have any issues, our technical support team is on hand to assist.

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