Durham University Partners with Lolly to Enhance Campus Catering with New EPoS Solution
Durham University has partnered with Lolly to modernise its catering operation with more than 90 EPoS terminals across 30 sites.
Hospitality technology specialist delivers large-scale rollout to support efficiency, experience and future innovation
Durham University has partnered with Lolly, the hospitality technology specialist, to implement a new Electronic Point of Sale (EPoS) system across its campus.
The partnership has seen the successful deployment of more than 90 EPoS terminals across 30 sites, supporting a large and diverse catering operation. With integrated merchant services creating a seamless payment experience across campus.
Commenting on the partnership, Paul Taylor, Head of Operations at Durham University, said:
“This partnership represents an important step forward for our catering operations. The rollout has delivered a modern and flexible EPoS platform that supports our teams across multiple sites and provides a strong foundation for future innovation. We’re pleased to be working with a partner that understands the complexity and scale of a university environment.”
Paul Markey, Head of Sales & Accounts at Lolly, added: “Durham University is a great example of how institutions are investing in flexible, future-ready technology to support both operational performance and the student experience. We’re proud to be partnering with the University and look forward to supporting the next phase of its digital catering strategy.”
Building on the partnership, Durham University is already working with Lolly on the next phase of its EPoS roadmap. Planned developments include self-service kiosks, counter self-service and AI tray-scanning solutions, all designed to further enhance efficiency and the customer experience.
A key project currently in development is the integration of the EPoS platform into a loyalty and cashless app, which will streamline operations and increase engagement with students and staff.
A pilot version of the app is scheduled for release at Easter 2026, with a full rollout planned for Freshers 2026, aligned with the start of the academic year.
Related Case Studies
See all posts
Lolly partners with Gather + Gather and Vytal to launch integrated reusable packaging programme
Lolly has partnered with Gather + Gather and Vytal to launch Loop + Return, the UK's first fully integrated reusable packaging programme for contract catering. By embedding reuse directly into existing EPoS and app technology, the solution removes common barriers such as separate apps, deposits and manual scanning, making sustainable packaging choices simpler for customers and easier for operators to manage. The integration is now available to the wider contract catering sector, helping accelerate reuse adoption across the industry.
AI Is Already Running Your Operation. The Question Is Whether You're in Control.
AI is already influencing staffing, pricing, ordering and customer engagement across hospitality, often without operators realising it. In this article, Peter Moore explores the risks of "black box" AI, why transparency matters, and the practical questions every hospitality business should ask to ensure AI remains accountable, explainable and under human control.
As AI reshapes campus catering, how do we move fast without losing student trust?
AI is transforming campus catering, enabling personalised ordering, dietary management and safer food experiences. However, universities must ensure that innovation is matched by strong governance, transparency and data privacy. The institutions that succeed will be those that use AI responsibly, building student trust while enhancing convenience and the overall campus experience.
Frequently Asked Questions
Our Electronic Point of Sale devices are designed to work out of the box with minimal configuration, for most catering or hospitality businesses, but if you have any issues, our technical support team is on hand to assist.
Yes, our EPoS systems seamlessly integrate with a range of payment and kitchen management systems. See our integrations page for more details.
Student-friendly features include clear interfaces and convenient payment options including payment on account and mobile ordering.
Yes, Lolly offers scalable solutions to serve single-site or multi-site environments seamlessly, with support for tens of thousands of concurrent customers.
Subscribe to our Newsletter.
Subscribe to our newsletter to get a curated summary of our latest insights delivered to your inbox monthly. No sales pitches, no spam — ever.
