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When the decision was taken for BBC Worldwide’s Doctor Who Experience to relocate in real time from London to Cardiff, the Event Retail and Merchandise team - led by Andrew Walker - decided to review the point-of-sale equipment in use at the event.
With the move to a more modern venue, the team sought to upgrade their legacy systems to a solution that could match the futuristic nature of the brand while providing robust data reporting.
You can access the comprehensive analysis of the technology transition and the implementation of the new EPoS systems here:[Retail Tech Review: July 22, 2015]

New research shows that most hospitality professionals feel technology is easing staffing challenges. With digital tools now central to rota management, communication and operational efficiency, operators are increasingly embracing automation and smart platforms. From robot waiters to integrated workforce systems, tech is helping teams work more effectively while improving the overall experience for staff and customers.

Lolly has become the first UK hospitality technology company to achieve the new ISO42001 accreditation. This international standard recognises organisations that manage AI responsibly and transparently. The accreditation reinforces Lolly’s commitment to ethical governance, practical value, and sustainable AI through its LollySense methodology, building on its existing ISO credentials and its broader focus on responsible innovation across hospitality.
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