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When the decision was taken for BBC Worldwide’s Doctor Who Experience to relocate in real time from London to Cardiff, the Event Retail and Merchandise team - led by Andrew Walker - decided to review the point-of-sale equipment in use at the event.
With the move to a more modern venue, the team sought to upgrade their legacy systems to a solution that could match the futuristic nature of the brand while providing robust data reporting.
You can access the comprehensive analysis of the technology transition and the implementation of the new EPoS systems here:[Retail Tech Review: July 22, 2015]

Lolly has become the first UK hospitality technology company to achieve the new ISO42001 accreditation. This international standard recognises organisations that manage AI responsibly and transparently. The accreditation reinforces Lolly’s commitment to ethical governance, practical value, and sustainable AI through its LollySense methodology, building on its existing ISO credentials and its broader focus on responsible innovation across hospitality.
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Lolly has reaffirmed our commitment to developing future talent through meaningful apprenticeships. Since 2018, apprentices have been fully embedded across teams, working on real projects that influence how the business grows. The programme prioritises practical experience, trust and genuine integration, with apprentices contributing from day one.
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