Delight your customers

Our robot waiters create a unique and memorable customer experience, fostering word-of-mouth marketing as diners respond to the efficiency and novelty of automated service.

Redeploy staff

By automating food delivery and waste collection with robot waiters, you can free up your existing staff to focus on more meaningful customer interactions, improving overall service quality.

Reduce overheads

Assigning table service or waste collection tasks to robot waiters can lead to cost savings in the long run by decreasing the need for additional hires and extending service hours at no extra cost.

Speed up service

Robot waiters are designed for quick and efficient food delivery, reducing wait times for customers, carrying more orders than a human waiter can handle, and ensuring hot, fresh meals are served promptly.

Key Software Features

Efficient delivery functionality

Omnidirectional obstacle sensing

High positioning accuracy

Automatic speed adjustment

Android control provides increased interaction diversity and scene adaptability via touch sensors

Simultaneous localisation and mapping positioning and navigation technology

1.2m freestanding

Smart region speed limit

Get in touch

Key Product Benefits

Order for delivery to table

Streamline service with quick & efficient food delivery and cleanup

Free up existing staff to focus on meaningful customer interactions

Create a memorable customer experience

Extend service hours without additional staff costs

Adaptable to a range of environments with high positioning accuracy

Continuous software updates for enhanced functionality

Full technical support ensures uninterrupted operation

Integrates to management dashboard and reporting

Get in touch

App Features

The Lolly app comes with many incredible features to give your customers a great experience

Scan & Go

The app can operate as a mini EPoS. Customers can scan items and go.

Order Ahead

Customers can select and order items in advance and collect when ready

Delivery (Table or Office Desk)

Have your order delivered to your table or office desk

Payments & E-Receipts

A payment made with the app generates a PDF e-receipt

Loyalty Points

Collect loyalty points on products and redeem against future orders

Push Notifications

Send marketing notifications and updates to all your customers

Store Information

See the location of multiple branches, opening times and menus

Health Content

Show detailed nutritional information for all products

Allergens Filtering

In line with Natasha’s Law all allergen information is available on the app

Carbon Footprint

Be environmentally aware with the C02e value of all products

Vouchers

Issue vouchers to staff for freebies, birthdays and work anniversaries

Order History

View your entire order history from purchases to top-ups, including e-receipts

Cutting-edge robotics technology

Lolly Nova

Download Product Sheet

Lolly Astra

Download Product Sheet

Lolly Robot users love what they can do

Lolly’s innovative solutions have helped contract caterers and independent businesses across all sectors to be more efficient, more agile and more profitable.

No items found.

The Digital Journey

Our advanced integrated eco system seamlessly connects each one of our products. Lolly HQ is your single interface for monitoring, reporting, analysis and insights.

Learn More

Innovative solutions that work together.

Each of our products connects to Lolly HQ - our cloud-based management information system - for seamless integration, monitoring and reporting across your whole business, all in one place.

EPoS

Transform everyday business with our EPoS range, resulting in quicker, more efficient transactions for maximum throughput in busy locations.

Self-Serve

Reduce queues, increase footfall and personalise the customer experience.

Mobile App

Transform customer experience with easy ordering, one-touch payment, and built-in loyalty and subscription programmes.

Mobile PoS

Transform everyday business with our versatile Mobile EPoS, resulting in quicker, more efficient transactions across large events to cafes and bars.

Robot Waiters

Streamline service and make customer interactions memorable with automated table service and cleanup.

Payments

Accept card, mobile or website payments for a faster and more convenient service – directly through Lolly.

Kitchen Management

Cut wait times, eliminate lost orders and manage allergy and dietary needs.

Digital Signage

Display up-to-the-minute menus, promotional videos and time-limited offers. Enhance customer experience and upsell across your range.

Pre-Order Pods

Provide a 24 hour service with smart hot or cold temperature-controlled pods, for easy pickup of pre-ordered meals

Move forward
with Lolly

Looking to update your current technology? Boost your sales? Increase your margins? Or maybe you just need to get rid of a specific operational headache.

Contact one of our expert team to see how Lolly can help you provide an unmatched experience that delights staff and customers.

See Lolly in action

The latest insights from the Lolly team

See all posts

Showcasing Lolly at Gather & Gather Live

Dave Gardener, key account manager at Lolly, looks back at his time attending Gather & Gather Live 2024

Lolly Continues Its Rapid Expansion

Lolly,the hospitality technology specialist, is excited to announce that due to the company’s remarkable growth over the last year, the team has further expanded.

AI will continue to dominate the headlines in 2024

"Explore the tech landscape of 2023 with Peter Moore, CEO of Lolly. From the omnipresence of ChatGPT to AI's dominance across sectors, Moore predicts a future of personalized experiences in hospitality. Dive into the rise of robotics, paving the way for the 'restaurant of the future.' Discover the evolving Metaverse with AR and VR in hospitality, and the crucial role of AI in combating cybersecurity threats. As sustainability remains a key focus, Moore anticipates technology's role in driving functionality amidst economic challenges. Join the conversation on the future of tech in 2024. #AI #TechTrends #HospitalityTech"

Frequently Asked Questions

Can Robot Waiters be upgraded over time?

Yes, we provide over-the-air updates to the software which powers Lolly Robot Waiters allowing us to improve performance and add functionality.

Do you offer technical support for Robot Waiters?

Yes, we provide comprehensive technical support for Robot Waiters to address any operational issues that may arise.

Is setup assistance provided for Robot Waiters?

Yes, we offer professional installation and setup services for Robot Waiters to ensure seamless integration into your establishment.

Can Robot Waiters work in any dining environment?

Robot Waiters are designed to operate effectively in any dining environment with a level floor and sufficient aisle space for the robot to move around.