Business Development Manager

Reporting to the CEO, we are seeking a highly motivated and results-driven Business Development Manager to join our team. This role will be responsible for identifying new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth through strategic partnerships and sales initiatives. The ideal candidate will have a proven track record in business development, excellent communication skills, and a deep understanding of market trends.

Responsibilities

·        Identify, evaluate, and pursue new business opportunities in target markets

·        Develop and execute strategic plans to achieve sales targets and expand the customer base

·        Build and maintain strong, long-lasting client relationships

·        Negotiate contracts and close agreements to maximize profits

·        Collaborate with marketing, product, and operations teams to ensure alignment and support for business development initiatives

·        Conduct market research and competitive analysis to inform strategic decisions

·        Represent the company at industry events, conferences, and networking opportunities

·        Provide regular reports on sales pipeline, forecasts, and performance metrics

About You

We’re looking for someone who is:

·        Organised and solutions-focused, with the ability to juggle multiple campaigns and priorities.

·        A strong problem-solver who can navigate challenges and think on their feet.

·        Creative with a flair for ideation and campaign development.

·        Comfortable working within fast-paced, collaborative environments.

·        Confident bringing new ideas and suggesting new ways of doing things.

·        A natural communicator who works well across teams and disciplines

‍

Key Skills & Requirements

• Proven experience 5+ years in sales and business development, specifically within the EPOS and hospitality tech/SaaS industries. Please note this is a must     to be considered for the role.
• Strong track record of new business development, with a hunter mentality and experience driving outbound sales.
• Demonstrated ability to sell software solutions, with an understanding of subscription models and cloud-based platforms
• Familiarity with hospitality, QSR, education, stadia, or leisure venues – experience selling into these sectors is highly desirable.
• Strong understanding of both EPOS hardware and software ecosystems.
• Excellent communication and stakeholder engagement skills, with experience presenting to operational and senior leadership decision makers.
• Strong negotiation, commercial awareness, and tender process experience.
• CRM proficiency to track pipeline, contacts, meetings or similar.
• Ability to balance short-term sales goals with long-term strategic sales development goals.
• Ability to identify, target and engage potential clients in the stadia, hospitality, education, leisure and events sectors.
• Focus on promoting-high margin software solutions, while cross-selling hardware to create value proposition.
• Proven track record of driving end-to-end sales processes from lead generational, proposals, negotiations through to sell.
• Ability to work independently as well as part of a cross-functional team.

• Stay ahead of industry trends and competitor analysis to position the business as a market leader.

Why Join Us?

We are one of the leading omni-channel retailers across the UK, but more than that, we are a great place to work. We value you and your development. We pride ourselves on giving our team members the opportunity and continued training and development to enable them to progress their personal and professional skills.

Our aim is to create a fun and creative environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. More than that, we want every team member to be happy in their work and feel they can contribute and add value to the business.

‍