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It’s Lolly, the hospitality technology specialist, is expanding yet again with the appointment of three new staff members. The appointees are joining across various departments, in roles involved with technical support, customer service, and finance.Tiago Ferreira, joins Lolly in the role of Customer Support Executive and will be working on a key Lolly client account. In his previous role at Ryman he helped support teams across Central London.
He comments: ”I am dedicated to excelling when it comes to customer service. I have had a really positive start with Lolly, and love my new role, everyone is very welcoming, and no two days are ever the same.”Joining the technical department in a support role is Kye Bates. With a passion for IT and a keen technical mind, Kye will be assisting clients with technical issues.“I’m really happy to be joining Lolly, as I’ve always wanted to progress my career in IT,” adds Kye. “Lolly has offered me the opportunity to learn and gain experience on the job and has delivered fantastic training through a scheduled plan, in addition to lots of support from other team members.”
Steph Rendon has been appointed as Finance Support Executive, and will be assisting the Lolly senior finance team in a wide variety of tasks, including invoicing and bookkeeping.Steph comments: “Lolly has been exceptionally accommodating, letting me work on a flexible, remote basis for the time being whilst I am based in Colombia visiting my family. The whole team have been super welcoming and helpful - even from a significant distance!”
With 2022 set to be another busy year for Lolly, the expanding team will be all hands-on deck. Peter Moore, CEO at Lolly: “We are delighted to welcome Kye, Tiago and Steph to Lolly, and dedicated to providing tailored opportunities and support to our staff. We want to enable them to develop their skills and work in a manner which is positive and productive for them as individuals and their role, as well as the business.”

Lolly, the hospitality software specialist, has completed the full offsetting of its Scope 1 and 2 carbon emissions for 2024 with Circular Ecology. They have continued to evolve their net-zero roadmap, ensuring environmental considerations are embedded across the organisation.

Peter Moore, CEO and Founder of Lolly, explores how time is changing technology & customer experience in hospitality. He revealed what customers truly value, and how businesses can strip away friction to create experiences that feel intuitive, responsive, and effortless. He also unpacked the emerging trends already gaining momentum- technologies and behaviours that will soon shift from 'nice to have' to 'non-negotiable.'

Lolly’s flexible, collaborative approach, combined with strong functionality and value, won unanimous support from Royal Agricultural University.
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