SOHO Coffee Adopts Lolly HQ, from Lolly Systems

AI is already influencing staffing, pricing, ordering and customer engagement across hospitality, often without operators realising it. In this article, Peter Moore explores the risks of "black box" AI, why transparency matters, and the practical questions every hospitality business should ask to ensure AI remains accountable, explainable and under human control.

AI is transforming campus catering, enabling personalised ordering, dietary management and safer food experiences. However, universities must ensure that innovation is matched by strong governance, transparency and data privacy. The institutions that succeed will be those that use AI responsibly, building student trust while enhancing convenience and the overall campus experience.

Stanhope Weekender has partnered with Lolly for a third consecutive year, highlighting the value of reliable technology and trusted support in the events sector. Processing around 35,000 bar orders each weekend, the festival relies on Lolly's intuitive EPOS system and responsive team to keep operations running smoothly, reduce queues, and enhance the attendee experience. The ongoing partnership reflects the confidence Stanhope Weekender places in Lolly's event technology and on-site expertise.