LollyVerify: Enhancing Customer Experience with Age Identification Software
Lolly, a hospitality technology specialist, has introduced LollyVerify, a new facial recognition system designed to streamline and automate the process of verifying a customer's age in hospitality settings.
Key Features of LollyVerify:
- Automated Age Verification: LollyVerify automates the age verification process for customers purchasing age-restricted items, such as alcohol, within the Lolly database.
- Age Estimation Algorithm: The system utilizes an age estimation algorithm to activate the camera and assess the age of the customer. No images are stored, and the software compares digital face markers to determine the purchaser's age.
- Prompt for Verification: If the customer appears to be potentially below the required age, the system prompts the server with a 'please verify age' message, ensuring a manual check is performed.
- Focus on Customer Experience: The introduction of LollyVerify aims to make age verification faster, easier, and consistent in hospitality establishments. The goal is to enhance the overall digital journey for customers.
- AI and Machine Learning Integration: Lolly emphasizes the role of AI and machine learning in the future of hospitality. LollyVerify represents the integration of these technologies into mainstream products, aligning with the evolving demands of customers.
- Privacy Assurance: LollyVerify ensures that no pictures are stored using the system, emphasizing privacy and compliance. The system is independently certified with the ACCS 1:2020 Technical Requirements for Age Estimation Technologies.
Peter Moore's Perspective:Peter Moore, CEO at Lolly, expresses the company's commitment to improving the customer's digital journey by automating processes where possible. The integration of AI and machine learning aligns with the evolving landscape of the hospitality industry, and Lolly aims to bring innovative products like LollyVerify into its digital suite.
LollyVerify contributes to the ongoing evolution of hospitality technology, enhancing both operational efficiency and customer satisfaction.
