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What can and should the hospitality industry do to overcome this major issue?
In the UK alone, in 2021 we threw away 10.1m tonnes of food a year[1].
WastED, the new pop up restaurant at Selfridges is 'exploring the gastronomic possibilities of the unlovely byproducts of food production', in a bid to not only raise awareness of how much food waste there is every year but how delicious dishes can actually be made out of it.
Food wastage is a huge problem for the hospitality sector, which is often flagged by clients who are keen to know how our systems can help play a part in eradicating this major issue. At Lolly, our goal is to help lean and dynamic small businesses across the hospitality sector run more efficiently and profitably.
Our much loved coffee shops can provide a good example of wastage. With hundreds or pre-packed sandwiches that have met their sell by date, the usual practice would be to just throw these out at the end of the day, and - at best - make paper-based notes on what went to waste. Our software system has the ability to log which products go to waste, so that trends can be picked up and - in this case - allow the coffee shop to identify best and worst selling lines so that they can adjust stock levels and minimise waste. They can log into the back office and access the till system to adjust stock levels - immediately.
Equally, members of staff can use the software to log spillages as wastage or where there is a tasting event. For this sector, there is a great emphasis on keeping track of the operation and close controls on stock levels, as well as the underlying profits. Most business do not realise how much food waste costs them. A 240 litre wheeled bin filled with food waste costs around £240 for food purchase costs and waste disposal alone. Just one bin of food waste per week across 52 weeks of the year could cost a business more than £12,000.
This is money that could be saved if a few things were done differently. Here are a few tips to help:
TOP TIPS ON PREVENTING WASTAGE
[1] https://researchbriefings.files.parliament.uk/documents/CBP-7552/CBP-7552.pdf

As the hospitality sector moves through another year of rapid technological evolution, one thing has become clear: while innovation continues at pace, the gap between promise and real-world delivery is widening. 2025 has been dominated by conversation, ambition and expectation, but 2026 will be defined by outcomes.

Lolly volunteers at Kids Inspire’s Christmas Appeal, wrapping gifts to bring joy and support mental health for children and families across Essex and Suffolk.

Lolly, the hospitality software specialist, has completed the full offsetting of its Scope 1 and 2 carbon emissions for 2024 with Circular Ecology. They have continued to evolve their net-zero roadmap, ensuring environmental considerations are embedded across the organisation.
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